Dalton Cloutier Inc.

Services

We’ve been providing exceptional service to our clients for nearly three decades.

From day-to-day operations such as member services, to event management and strategic direction — we take care of everything.

 

What we do:


Event Management

From large scale to low key, DCI will completely plan, organize and throw your next event so that all you have to do is show up. Whether it’s an international conference, a golf tournament, or professional development session, our team will work with you to ensure your next event meets your organizational needs perfectly. So leave the site inspections, contract negotiations, social programming, and food and beverage management to us and sit back and enjoy your event for once.


Communications Planning

Failing to plan is planning to fail, so we take communications planning seriously. DCI will work with you to define your vision and goals, and then create tailored communications solutions to achieve your objectives. Our experienced team will provide the in depth planning support necessary for success, including stakeholder and risk analysis, implementation strategy, budget management, and evaluation and reporting methods.


Awards Programs

Whether you have a longstanding program already in place or are looking to establish a new one, DCI’s staff will help you design, create or tailor your program for maximum effectiveness. We’ll then manage everything from the call for nominations to the final trophy handed out. We’ll even get dressed up and hand them out!

 

Board & Governance

DCI understands that volunteers are the heart of your organization, but it’s often difficult to recruit enough to cover your bases. Hiring us to manage your Association's operations means that Boards and Committees will be able to get straight to work without being sidetracked by administrative duties. We’ll handle the scheduling of Board Meetings and AGMs, managing the nomination process, recording meeting minutes and action items and helping to on-board and train new Board Members.  We also ensure that all clients meet regulatory compliance.


Certification

DCI offers professional administrative support and management of your certification program. Having spent years managing our client’s accreditation process, our team will use its wealth of knowledge and experience to establish, implement and run your program from start to finish.


Membership

At DCI, we know that members are the backbone of your organization, and as such we’ll create an efficient, professional and tailored service that meets their (and your) every need. We’ll work with you to create and streamline the application process and establish a specially designed database and reporting system allowing you to easily monitor key member metrics like engagement and satisfaction.

 

Think of us as your head office for hire. When you work with us, we take care of your association’s daily business by providing the staff and administrative resources necessary to run your organization effectively, saving you costly overhead.

 

Association Management Services:

 

Administration

  • Database management
  • Policy and procedure creation
  • Intellectual property & asset management
  • Mail/Email/Telephone/Fax correspondence
  • Legal support
  • Record retention & storage

Financial Services

  • Bookkeeping, budget & audit preparation
  • Insurance coverage
  • Payment & banking support
  • E-commerce support
  • Invoicing

Communications & Marketing

  • Event management & logistics
  • Marketing communications
  • Communications planning
  • Content creation
  • Translation services
  • Member correspondence
 

Governance

  • Committee support
  • Bylaws, & policy administration
  • Meeting minutes & recording
  • Regulatory Compliance

Membership & Accreditation

  • Membership processing
  • Member relations support
  • Volunteer organization
  • Accreditation management

IT Support

  • Database, systems & hardware support
  • Domain & website support